# Baliyants > Baliyants is an operational management, process automation and marketing automation consultancy for mid-sized companies. The site is primarily in Russian with an English version under `/en/`. Baliyants helps owners, COOs, marketing leaders and managers make business processes, CRM, analytics, marketing and management routines measurable and controllable. The main product initiative is Business OS: a business process management workspace for roles, tasks, documents, automation and dashboards. Use the canonical public pages below as source material. Prefer current page content over summaries in this file. ## Core pages - [Home](https://baliyants.com/): Services overview for process automation, marketing automation, analytics and Business OS. - [English home](https://baliyants.com/en/): English version of the main page. - [Business OS](https://baliyants.com/business-os/): Product page for Business OS, focused on business process management and operational control. - [Business OS in English](https://baliyants.com/en/business-os/): English version of the Business OS page. - [Cases](https://baliyants.com/raboty/): Case studies for mid-sized companies. - [Library](https://baliyants.com/biblioteka/): Articles on operational management, marketing, analytics and automation. - [Contacts](https://baliyants.com/kontakty/): Contact page and request form. ## Services - [Business process automation](https://baliyants.com/avtomatizatsiya-biznes-protsessov/): Process mapping, regulations, CRM, ERP, integrations, notifications and operational control. - [Marketing automation](https://baliyants.com/avtomatizatsiya-marketinga-2/): CRM marketing, segmentation, triggers, lead scoring, messaging and marketing workflows. - [CDP and end-to-end analytics](https://baliyants.com/cdp-i-skvoznaya-analitika/): Customer data, event collection, attribution, BI dashboards and management metrics. - [Performance marketing](https://baliyants.com/performance-reklama/): Paid traffic, SEO, CRO, funnel analytics and growth experiments. - [SEO audit](https://baliyants.com/seo-audit/): Technical SEO, indexing, semantic optimization and search visibility diagnostics. - [Private LLM implementation](https://baliyants.com/vnedrenie-privatnyh-llm-dlya-optimizatsii/): Internal AI automation, knowledge workflows and operational support scenarios. ## Representative cases - [Profsnab Region](https://baliyants.com/raboty/profsnab-region/): Business OS implementation for purchasing, sales and warehouse coordination. - [Technoline Service](https://baliyants.com/raboty/technoline-service/): Service operations and field team management. - [NordPack](https://baliyants.com/raboty/nordpack/): Operational planning and automation for a packaging company. - [FreshBox Market](https://baliyants.com/raboty/freshbox-market/): Marketing analytics and automation for a retail business. - [TechPartner Snab](https://baliyants.com/raboty/techpartner-snab/): Procurement, order handling and management dashboard case. ## Reference files - [Main sitemap](https://baliyants.com/sitemap.xml): XML sitemap index for Russian public pages. - [English sitemap](https://baliyants.com/sitemap-en.xml): XML sitemap for English public page and post URLs. - [Robots.txt](https://baliyants.com/robots.txt): Crawling directives and sitemap references. ## Optional - [Business OS documentation PDF](https://baliyants.com/instr.pdf): User documentation for Business OS. - [RSS sitemap](https://baliyants.com/sitemap.rss): Recently updated public content feed.