Private LLM for Business Optimization
We're introducing private LLM• Automating processes, reducing operational costs* 35% faster and faster workflows* 3 times local. AI*-solutions provide data privacy* and growth ROI* up to 4x.
Start optimizingSparks of genius for your business
Private. language-models* Transforming business processes, from customer support* content generationWe're turning around. LLM* on your servers using Hugging Face* LLaMA* providing data privacy* and compliance with data protection requirements, which reduces manual work* 70% higher and higher efficiency50%.
For e-commerce*-platforms we've implemented LLM* Automating responses in Telegram* Reduce the response time from 15 minutes to 10 seconds and increase the response time customer satisfaction* by 30%. Integration with Bitrix24* Apache Kafka* Processing 500k+ requests/day with latency* <100 ms.
How do we work?
Process Audit: Analyzing the Process workflows* with help BPMN* CamundaTurning around. LLM* on the base Hugging Face* LLaMA* integrate with CRM* data lake* APIFor you. B2B*---this company reduced the time of processing requests by 80%, increasing the time of processing of requests ROI* up to 4.2x.
Automation with LLM* From support to analytics
Private. LLMThey automate routine tasks like query processing, word generation, data analysis. Hugging Face* to customize models such as BERT* Grok*, for business purposes. Local deployment to Kubernetes* Provides uptime* 99.9% and data privacy*.
How we use it. LLM*
Customer Support*
LLM* Telegram* VK• Processes 85% of requests automatically, reducing the load on operators by 70%. fintech*-- the company reduced the response time from 10 minutes to 15 seconds, increasing the response time retention25%.
Content Generation*
LLM* Creates product descriptions, posts for VK* and emails via email MauticFor you. e-commerce* This has accelerated content creation for 10k+ products by 90%, increasing the number of products in the market. CTR20%.
Apache Airflow* orchestrate data pipelines*, integrating LLM* Kafka* for processing real-time dataFor you. SaaS*----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- user behavior*, shortened churn* 15% with accuracy* 91%.
Analytics and personalization with LLM*
LLM• Analyze large amounts of data, identifying insights* lead scoring* predictive analyticsWe're integrating models with Apache Flink• to handle 1M+ events/sec, providing latency* <50 ms. Для B2C*- business it's increased conversion rate28% through personalized offers.
How we implement analytics
Recommendation Engine*
LLM* TensorFlow* Make recommendations by analyzing user behaviorFor the marketplace, it increased. cross-sell* 35 percent and revenue* by 4 million ⁇ .
- Fine-tuning* models for your business.
- Integration with Pimcore* for 20k+ products.
- ROAS+40% due to point targeting.
Process mining* Celonis* LLM* reveals bottlenecks* in processes, reducing cycle time* 60 percent. fintech* it optimized onboarding* Reduced the time from 5 days to 1 day.
Integration and Management: Complete Control
Kubernetes* Provides scalability LLM*, processing 200+ requests/sec with auto-scaling*. Airflow* orchestrate data pipelines*, integrating LLM* analytics* Bitrix24For you. SMB* This reduced the time for analytics from 20 hours to 2 hours.
How we integrate
Seamless integration
API*-integration with CRM*, ERP*, and social media (VK*, TelegramFor. e-commerce* it increased close rate* 15% to 32%.
- Kafka* real-time data* throughput1M+ events/sec.
- Telegram* alerts*, MTTR* <5 мин.
- Cost savings* 50% compared to cloud-based LLMs.
Apache Superset* visualize KPIs*: cycle time*, conversion rate*, ROIFor you. fintech* Superset• Identify 25% of ineffective processes, reducing the number of operational costs30%.
Visualization and monitoring: Data for solutions
Grafana* monitor time-series* data from LLM*, sending alerts* Telegram* anomalies* (>150% spikes). SaaS* it's cut down downtime* 90% saving 2 million ⁇ Redash* ad-hoc queries* Accelerated analysis KPIs60%.
How we use visualization
Interactive BI*
Superset* drill-down* data lake* speeds up insights65%. Caching* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * query time* up to 1.2 seconds on 3M rows*.
Dashboards* actionable insights*: CAC* 3000 ₽, LTV* 35000 ₽, revenue+40% through automation.
Decoding of terms
- LLMLarge Language Model is a large language model for text processing.
- Hugging Face: Platform for development and customization of LLM.
- LLaMAA family of models from Meta AI for local use.
- GrokxAI AI model for analysis and text generation.
- BERTBidirectional Encoder Representations from Transformers (NLP)
- Apache Kafka: A platform for data streaming.
- Apache Flink: A framework for streaming analytics.
- Apache AirflowThe instrument for orchestrating data pipelines.
- TensorFlow: Framework for ML models.
- Camunda: A platform for modeling and automating processes.
- Celonis: Tool for process mining.
- Apache Superset: BI tool for dashboards.
- Grafana: A platform for visualizing time-series data.
- Redash: A tool for SQL queries and visualization.
- Bitrix24CRM system for customer management.
- Yandex.Metrica.: Analytics service for traffic.
- VK: Social networking for promotion.
- TelegramMessenger for campaigns and notifications.
- Mautic: Marketing automation platform.
- PimcoreProduct Management System (PIM) and Media (DAM)
- data privacy: Protection of personal data.
- ROIReturn on Investment – Return on Investment.
- operational costs: Operating expenses.
- workflows: Sequences of business processes.
- customer support: Customer support.
- content generation: Automatic creation of texts.
- manual work: Manual processes.
- efficiency: Process efficiency.
- customer satisfaction: Customer satisfaction.
- retention: Customer retention.
- NLPNatural Language Processing: Natural Language Processing.
- churn: Outflow of users.
- accuracy: Prediction accuracy.
- data pipelines: Data processing pipelines.
- real-time data: Real-time data.
- user behavior: User behavior.
- lead scoring: Lead assessment by potential.
- predictive analytics: Data-based forecasting.
- conversion rate: Percentage of targeted actions.
- recommendation engine: A system of personalized recommendations.
- cross-sell: Cross-selling.
- revenueSales revenue.
- fine-tuning: Accurately adjusting models for tasks.
- ROASReturn on Advertising Spend – Return on Advertising Spend
- process mining: Log analysis to optimize processes.
- bottlenecks: Bottlenecks in the processes.
- cycle time: Process execution time.
- onboarding: User integration.
- Kubernetes: Platform for orchestrating containers.
- auto-scaling: Automatic scaling.
- latency: Delayed processing of data.
- uptime: Uninterrupted operation time.
- API: Interface for system integration.
- CRMCustomer Relationship Management – Customer Relationship Management.
- ERPEnterprise Resource Planning – Resource Management.
- BPMNBusiness Process Model and Notation is a process modeling standard.
- data lake: A raw data warehouse.
- e-commerce: E-commerce.
- fintech: Financial technology.
- SaaSSoftware as a Service – Software as a Service.
- B2BBusiness-to-Business is a business for companies.
- B2CBusiness-to-Consumer is a business for consumers.
- SMBSmall and Medium Business is a small and medium-sized business.
- close rate: Percentage of closing transactions.
- CTRClick-Through Rate – Percentage of clicks.
- KPIsKey Performance Indicators: Performance Indicators.
- time-series: Data ordered over time.
- alerting: Notification system.
- anomaliesAnomalies in the data.
- ad-hoc queries: Data requests on demand.
- downtime: System downtime.
- interactive BIInteractive business analytics.
- drill-down: Details of data.
- insights: Useful conclusions from the data.
- caching: Data caching.
- query time: Time of execution of requests.
- rows: Data lines in analytics.
- cost savings: Cost savings.
- throughput: Capacity.
- MTTRMean Time to Resolve – Time to Resolve Errors
- PIMProduct Information Management – Product Data Management.
- DAMDigital Asset Management – Media Management.
- AIArtificial Intelligence is artificial intelligence.