Objectives:

  1. Upgrade of the company’s website.
  2. Bringing the site to the top of search results.
  3. Work with online and offline traffic.
  4. Reducing the share of advertising costs.
  5. Implementing new online advertising channels.
  6. Implementing the Apache Superset + DWH system.
  7. Implementing an analytics system.
  8. Implementing and launching the company’s call center.
  9. Increase the number of online leads.

Implementation:

1. Upgrade of the company's website:

  • The site has been completely redesigned, its structure and navigation have been improved.
  • New features such as an online consultant and shopping cart have been introduced.

2. the site's output in the top search results:

  • Analyze competitors and keywords.
  • An SEO strategy has been developed and implemented, including content and metadata optimization.
  • Advertising campaigns have been launched in search engines.

3. Work with online and offline traffic:

  • A content marketing strategy has been developed and implemented to attract organic traffic.
  • Advertising campaigns have been launched on social networks and other online platforms.
  • Offline events such as exhibitions and master classes are organized.

Reducing the share of advertising costs:

  • The effectiveness of current advertising channels is analyzed.
  • New advertising channels such as retargeting and contextual advertising have been introduced.
  • Current advertising campaigns have been optimized to improve their effectiveness.

5. Introduction of new online advertising channels:

  • Advertising campaigns have been launched in new channels, such as video advertising and instant messenger advertising.
  • A/B testing was conducted to determine the most effective channels.

6.Implementation of the BI (Apache Superset) + DWH system:

  • BI system for analysis of sales data and customer behavior is implemented.
  • DWH system for data storage and processing is created.

7. Implementation of the analytics system:

  • An analytics system has been implemented to track the effectiveness of marketing campaigns.
  • Data analysis was carried out to identify trends and make informed decisions.

8. Implementation and launch of the company’s call center:

  • A call center system has been developed and implemented.
  • Operators are hired and trained to handle calls and requests.

9. Increase in the number of online leads:

  • New forms and tools for collecting leads have been introduced.
  • Work was done with the customer database to increase conversions.

Results:

  • The company’s website has been upgraded and improved.
  • The site has entered the top search results for key queries.
  • The number of online and offline traffic has increased.
  • The share of advertising costs decreased by 2 times.
  • New online advertising channels have been introduced.
  • BI and analytics systems are implemented.
  • The company’s call center has been launched and successfully functioning.
  • The number of online leads exceeded 100 leads per month.
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