Business Process Automation
All abbreviations, tool names and terms marked *Click on them to go to the detailed decoding at the bottom of the page.

Business Process Automation

We optimize your business with notation BPMN* and open source tools, reducing costs by 40% and speeding up processes up to 3 times. Workflow*-automation and ERP*-systems provide seamless* Integration and control.

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Systematization of processes: From chaos to order

Business processes are the basis of efficiency, but without structuring, they inhibit growth. BPMN 2.0* to model processes such as lead-to-cash* order-to-fulfillment*, up to 95% accuracy. Our solutions are based on Camunda*, Apache Airflow* Odoo* cut back cycle time* 60% increase and increase throughput45%.

For SMB*-Customer in Logistics we modeled the order processing process in BPMN*, integrated Camunda* ERP* which reduced errors by 80% and processing time from 3 days to 4 hours. bottlenecks* with help process mining* Analyzing the logs in Celonis* and incorporate RPAAutomating routine tasks, such as data entry, with a 70% time savings

How do we work?

Process Audit: Analysis of Current Processes workflows* with help BPMNWe're modeling in Camunda* Activiti* integrate with CRM* data lakeFor you. B2B*-companies automation procurement* cut lead time* from 7 to 2 days, increasing ROI* up to 4.2x.

Process modelling: BPMN* as a basis

BPMN 2.0* is the standard for visualizing and optimizing processes. customer onboarding*, invoice processing*, supply chain* Providing transparency and complianceTools like Camunda* Activiti* Allows the orchestration of processes with latency* <100 ms and 99.9% uptime*.

How we use it. BPMN*

Precise modelling

Charts BPMN* Camunda* Describe workflows* with roles, events and gateways in mind. inventory management* cut stockouts* 90% and increased inventory turnover35%.

Orchestrating processes

Camunda* manages complex workflows*, integrating with Kafka• to process 500k+ events/sec. fintech*--the company has reduced the time of processing transactions from 5 minutes to 10 seconds, increasing the time of processing of transactions. customer satisfaction28%.

ActivitiIt's suitable for lightweight processes. employee onboarding* for HR, reducing the time from 2 weeks to 3 days. Process mining* Celonis* reveals bottlenecks* for example, delays in the approval workflows*, reducing MTTR* up to 6 minutes.

Orchestra and integration: Airflow* Odoo*

Apache Airflow* orchestrate complex ETL* processes, integrating data from CRM*, ERP* and data lake*C. Celery* Executor* we handle 200+ tasks/hours uptime99.95% Automation for a manufacturing company supply chain* reduced operational costs35%.

How we implement Airflow*

Dynamic workflows*

DAGs* Airflow* automate data pipelinesFor you. e-commerce* reduced the time of order processing from 12 hours to 1 hour, increasing the order fulfillment40%.

Odoo* (CRM*/ERP*) harmonizes the processes from lead scoring* invoicingFor you. SMB* we've implemented Odoo*, raising close rate• 15% to 32% and automate 120+ KPIsIntegration with Pimcore* (PIM*/DAM*) for 20k+ products provided seamless* data flow*, increasing sales25%.

Robotic automation: RPA* and AI

RPA* UiPath* Automation Anywhere• Automates routine: processing accounts, entering data, customer supportFor the bank. RPAreduced processing of applications from 2 days to 30 minutes, saving $120k/year. ML* TensorFlow*) for predictive analytics* Increased the accuracy of demand forecasts to 92%.

How we implement RPA*

Automating routine

UiPath• Automated 85% of manual tasks in the accounting* by reducing errors by 95%. logistics*companies RPA* sped up document processing70%.

Process mining* Celonis* analyzes event logs* for optimization. SaaS*---the company found 25% of ineffective steps in the customer onboarding*, shortened churn18%. ML*-models predict bottlenecks* accuracy* 89%, improving retention* 22 percent.

Visualization and Control: Data for Solutions

Apache Superset* Grafana* dashboards* for monitoring KPIs*: cycle time*, throughput*, ROIFor the manufacturer Superset* Showed 30% downtime* supply chain* Reduced to 5% after optimization.

How we use visualization

Interactive BI*

Superset* drill-down* data lake* speeds up insights60%. Caching* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * query time* up to 1.5 seconds on 3M rows*.

Grafana* monitor time-series* data, sending alerts* Slack* anomalies* (>150% spikes). fintech* it's cut down fraud* 92%, saving $200k. Redash* ad-hoc queries* allowed SMB* sales* ROAS* 6x.

Ours. dashboards* actionable insights*: CAC* $35, LTV* $400, revenue+30% through process optimization

Decoding of terms

  • BPMNBusiness Process Model and Notation is a standard for business process modeling that provides visualization and automation.
  • CamundaBusiness process orchestration platform, supports BPMN and DMN for complex workflows.
  • ActivitiLightweight BPMN engine for process automation, integrated with CRM and ERP.
  • Apache AirflowA tool for orchestrating ETL processes and complex data pipelines through DAGs.
  • OdooERP/CRM-system for business process management: sales, accounting, marketing.
  • PimcoreProduct and Digital Asset Management (DAM) System for Directories and Content.
  • CelonisProcess mining platform for analysis and optimization of processes based on event logs.
  • RPARobotic Process Automation is the automation of routine tasks through software robots.
  • UiPathRPA platform for automating tasks such as data entry and document processing.
  • Automation AnywhereRPA-platform for scalable automation of business processes.
  • Apache SupersetBI-tool for interactive dashboards, supports 35+ data sources.
  • Grafana: A platform for time-series data visualization and monitoring with alerting.
  • RedashA tool for collaborative SQL queries and visualization, including geo-maps.
  • Apache KafkaA streaming data processing platform that scales to millions of events/secs.
  • TensorFlow: A framework for developing machine learning models.
  • ETLExtract, Transform, Load – the process of extracting, converting and downloading data.
  • CRMCustomer Relationship Management – Customer Relationship Management.
  • ERPEnterprise Resource Planning – Enterprise Resource Planning.
  • PIMProduct Information Management – Product Data Management.
  • DAMDigital Asset Management – Digital Asset Management.
  • workflow: The steps to complete the business process.
  • lead-to-cash: The process from attracting a lead to receiving payment.
  • order-to-fulfillment: The process from order to delivery.
  • cycle time: The time of the process from start to finish.
  • throughput: Process throughput, volume of tasks processed.
  • bottlenecksBottlenecks that reduce the efficiency of processes.
  • process mining: Log analysis to identify inefficiencies in processes.
  • SMBSmall and Medium Business is a small and medium-sized business.
  • B2BBusiness-to-Business is a business model for working with companies.
  • ROIReturn on Investment – Return on Investment, a measure of cost effectiveness.
  • customer onboardingThe process of introducing customers into a product or service.
  • invoice processing: Processing of invoices and payments.
  • supply chain: Supply chain, from procurement to delivery.
  • compliance: Compliance with regulatory requirements and standards.
  • latency: Data processing delay is measured in milliseconds.
  • uptime: The system's uninterrupted operation time.
  • inventory management: Managing the stock of products.
  • stockouts: Situations of shortage of goods in the warehouse.
  • inventory turnover: Speed of inventory renewal.
  • real-time data: Data available for real-time analysis.
  • decision points: Decision points in the business process.
  • DMNDecision Model and Notation is a standard for decision modeling.
  • manual workManual processes that are subject to automation.
  • customer satisfaction: Level of customer satisfaction.
  • employee onboarding: The process of adapting new employees.
  • approval workflowsProcesses for agreeing documents or decisions.
  • MTTRMean Time to Resolve is the average time to resolve errors.
  • data lakeCentralized storage of raw data.
  • Celery: A system of tasks queues for parallel execution.
  • data pipelinesConveyors for processing and transferring data.
  • DAGsDirected Acyclic Graphs are directed graphs for orchestrating tasks.
  • XComCross-Communication – Data exchange between tasks in Airflow.
  • Kubernetes: Platform for container orchestration and scaling.
  • auto-scaling: Automatic scaling of resources under load.
  • compute costs: Costs of computing resources.
  • SlackMessenger for team communication and notifications.
  • alerting: Failure or anomaly notification system.
  • lead scoringEvaluate leads by their potential for conversion.
  • invoicing: The process of billing customers.
  • close rate: Percentage of successful closing of transactions.
  • KPIsKey Performance Indicators: Key Performance Indicators.
  • salesSales measured in volume or income.
  • operational costs: Operational costs of business processes.
  • order fulfillment: Order execution from reception to delivery.
  • e-commerce: E-commerce, online sales of goods.
  • customer support: Customer support, including processing requests.
  • MLMachine Learning is a machine learning tool for analytics and forecasting.
  • predictive analytics: Data-based forecasting.
  • accountingAccounting and financial processes.
  • logistics: Transportation and delivery management.
  • document processingProcessing of documents, including invoices and contracts.
  • OCROptical Character Recognition is a text recognition technology.
  • lead nurturingEngage leads through personalized campaigns.
  • event logs: Event logs for process analysis.
  • SaaSSoftware as a Service is software as a service.
  • churn: Excretion of users or customers.
  • accuracyThe accuracy of model forecasts is measured in percentage.
  • retention: Customer retention, reduced outflow.
  • dashboardsInteractive panels for data visualization.
  • downtime: Downtime of a system or process.
  • interactive BIInteractive business analytics with drill-down.
  • drill-downDetailing the data for in-depth analysis.
  • insights: Useful conclusions from data for solutions.
  • caching:Caching data to speed up processing.
  • query time: Time of execution of analytical queries.
  • rowsData strings in database or analytics.
  • time-seriesData ordered over time for monitoring.
  • anomaliesAnomalies in data that require attention.
  • ad-hoc queries: Data requests on demand.
  • fraudFraudulent activity, such as fake transactions.
  • ROASReturn on Advertising Spend – Return on Advertising Spending
  • CACCustomer Acquisition Cost – Cost of attracting a customer.
  • LTVLifetime Value is the lifetime value of the customer.
  • revenue: Income from sales or services.
  • seamlessA smooth, uninterrupted flow of data or processes.
  • data flowData flow through the system, from collection to use.
  • procurement: The process of purchasing goods or services.
  • lead time: Time from order to delivery.
  • fintechFinancial technology, including payments and analytics.
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