Business Process Automation
We optimize your business with notation BPMN* and open source tools, reducing costs by 40% and speeding up processes up to 3 times. Workflow*-automation and ERP*-systems provide seamless* Integration and control.
Start optimizingSystematization of processes: From chaos to order
Business processes are the basis of efficiency, but without structuring, they inhibit growth. BPMN 2.0* to model processes such as lead-to-cash* order-to-fulfillment*, up to 95% accuracy. Our solutions are based on Camunda*, Apache Airflow* Odoo* cut back cycle time* 60% increase and increase throughput45%.
For SMB*-Customer in Logistics we modeled the order processing process in BPMN*, integrated Camunda* ERP* which reduced errors by 80% and processing time from 3 days to 4 hours. bottlenecks* with help process mining* Analyzing the logs in Celonis* and incorporate RPAAutomating routine tasks, such as data entry, with a 70% time savings
Process modelling: BPMN* as a basis
BPMN 2.0* is the standard for visualizing and optimizing processes. customer onboarding*, invoice processing*, supply chain* Providing transparency and complianceTools like Camunda* Activiti* Allows the orchestration of processes with latency* <100 ms and 99.9% uptime*.
How we use it. BPMN*
Precise modelling
Charts BPMN* Camunda* Describe workflows* with roles, events and gateways in mind. inventory management* cut stockouts* 90% and increased inventory turnover35%.
- Integration with ERP* real-time data*.
- Automation decision points* DMN*.
- Decline manual work* 75% by the aid of RPA*.
Orchestrating processes
Camunda* manages complex workflows*, integrating with Kafka• to process 500k+ events/sec. fintech*--the company has reduced the time of processing transactions from 5 minutes to 10 seconds, increasing the time of processing of transactions. customer satisfaction28%.
ActivitiIt's suitable for lightweight processes. employee onboarding* for HR, reducing the time from 2 weeks to 3 days. Process mining* Celonis* reveals bottlenecks* for example, delays in the approval workflows*, reducing MTTR* up to 6 minutes.
Orchestra and integration: Airflow* Odoo*
Apache Airflow* orchestrate complex ETL* processes, integrating data from CRM*, ERP* and data lake*C. Celery* Executor* we handle 200+ tasks/hours uptime99.95% Automation for a manufacturing company supply chain* reduced operational costs35%.
How we implement Airflow*
Dynamic workflows*
DAGs* Airflow* automate data pipelinesFor you. e-commerce* reduced the time of order processing from 12 hours to 1 hour, increasing the order fulfillment40%.
- XCom* to exchange data between tasks.
- Kubernetes* auto-scaling*, -45% compute costs*.
- Slack* alerts* to monitor failures.
Odoo* (CRM*/ERP*) harmonizes the processes from lead scoring* invoicingFor you. SMB* we've implemented Odoo*, raising close rate• 15% to 32% and automate 120+ KPIsIntegration with Pimcore* (PIM*/DAM*) for 20k+ products provided seamless* data flow*, increasing sales25%.
Robotic automation: RPA* and AI
RPA* UiPath* Automation Anywhere• Automates routine: processing accounts, entering data, customer supportFor the bank. RPAreduced processing of applications from 2 days to 30 minutes, saving $120k/year. ML* TensorFlow*) for predictive analytics* Increased the accuracy of demand forecasts to 92%.
How we implement RPA*
Automating routine
UiPath• Automated 85% of manual tasks in the accounting* by reducing errors by 95%. logistics*companies RPA* sped up document processing70%.
- OCR* to extract data from PDF.
- Integration with CRM* lead nurturing*.
- ROI* 5x by reducing manual work*.
Process mining* Celonis* analyzes event logs* for optimization. SaaS*---the company found 25% of ineffective steps in the customer onboarding*, shortened churn18%. ML*-models predict bottlenecks* accuracy* 89%, improving retention* 22 percent.
Visualization and Control: Data for Solutions
Apache Superset* Grafana* dashboards* for monitoring KPIs*: cycle time*, throughput*, ROIFor the manufacturer Superset* Showed 30% downtime* supply chain* Reduced to 5% after optimization.
How we use visualization
Interactive BI*
Superset* drill-down* data lake* speeds up insights60%. Caching* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * query time* up to 1.5 seconds on 3M rows*.
Grafana* monitor time-series* data, sending alerts* Slack* anomalies* (>150% spikes). fintech* it's cut down fraud* 92%, saving $200k. Redash* ad-hoc queries* allowed SMB* sales* ROAS* 6x.
Ours. dashboards* actionable insights*: CAC* $35, LTV* $400, revenue+30% through process optimization
Decoding of terms
- BPMNBusiness Process Model and Notation is a standard for business process modeling that provides visualization and automation.
- CamundaBusiness process orchestration platform, supports BPMN and DMN for complex workflows.
- ActivitiLightweight BPMN engine for process automation, integrated with CRM and ERP.
- Apache AirflowA tool for orchestrating ETL processes and complex data pipelines through DAGs.
- OdooERP/CRM-system for business process management: sales, accounting, marketing.
- PimcoreProduct and Digital Asset Management (DAM) System for Directories and Content.
- CelonisProcess mining platform for analysis and optimization of processes based on event logs.
- RPARobotic Process Automation is the automation of routine tasks through software robots.
- UiPathRPA platform for automating tasks such as data entry and document processing.
- Automation AnywhereRPA-platform for scalable automation of business processes.
- Apache SupersetBI-tool for interactive dashboards, supports 35+ data sources.
- Grafana: A platform for time-series data visualization and monitoring with alerting.
- RedashA tool for collaborative SQL queries and visualization, including geo-maps.
- Apache KafkaA streaming data processing platform that scales to millions of events/secs.
- TensorFlow: A framework for developing machine learning models.
- ETLExtract, Transform, Load – the process of extracting, converting and downloading data.
- CRMCustomer Relationship Management – Customer Relationship Management.
- ERPEnterprise Resource Planning – Enterprise Resource Planning.
- PIMProduct Information Management – Product Data Management.
- DAMDigital Asset Management – Digital Asset Management.
- workflow: The steps to complete the business process.
- lead-to-cash: The process from attracting a lead to receiving payment.
- order-to-fulfillment: The process from order to delivery.
- cycle time: The time of the process from start to finish.
- throughput: Process throughput, volume of tasks processed.
- bottlenecksBottlenecks that reduce the efficiency of processes.
- process mining: Log analysis to identify inefficiencies in processes.
- SMBSmall and Medium Business is a small and medium-sized business.
- B2BBusiness-to-Business is a business model for working with companies.
- ROIReturn on Investment – Return on Investment, a measure of cost effectiveness.
- customer onboardingThe process of introducing customers into a product or service.
- invoice processing: Processing of invoices and payments.
- supply chain: Supply chain, from procurement to delivery.
- compliance: Compliance with regulatory requirements and standards.
- latency: Data processing delay is measured in milliseconds.
- uptime: The system's uninterrupted operation time.
- inventory management: Managing the stock of products.
- stockouts: Situations of shortage of goods in the warehouse.
- inventory turnover: Speed of inventory renewal.
- real-time data: Data available for real-time analysis.
- decision points: Decision points in the business process.
- DMNDecision Model and Notation is a standard for decision modeling.
- manual workManual processes that are subject to automation.
- customer satisfaction: Level of customer satisfaction.
- employee onboarding: The process of adapting new employees.
- approval workflowsProcesses for agreeing documents or decisions.
- MTTRMean Time to Resolve is the average time to resolve errors.
- data lakeCentralized storage of raw data.
- Celery: A system of tasks queues for parallel execution.
- data pipelinesConveyors for processing and transferring data.
- DAGsDirected Acyclic Graphs are directed graphs for orchestrating tasks.
- XComCross-Communication – Data exchange between tasks in Airflow.
- Kubernetes: Platform for container orchestration and scaling.
- auto-scaling: Automatic scaling of resources under load.
- compute costs: Costs of computing resources.
- SlackMessenger for team communication and notifications.
- alerting: Failure or anomaly notification system.
- lead scoringEvaluate leads by their potential for conversion.
- invoicing: The process of billing customers.
- close rate: Percentage of successful closing of transactions.
- KPIsKey Performance Indicators: Key Performance Indicators.
- salesSales measured in volume or income.
- operational costs: Operational costs of business processes.
- order fulfillment: Order execution from reception to delivery.
- e-commerce: E-commerce, online sales of goods.
- customer support: Customer support, including processing requests.
- MLMachine Learning is a machine learning tool for analytics and forecasting.
- predictive analytics: Data-based forecasting.
- accountingAccounting and financial processes.
- logistics: Transportation and delivery management.
- document processingProcessing of documents, including invoices and contracts.
- OCROptical Character Recognition is a text recognition technology.
- lead nurturingEngage leads through personalized campaigns.
- event logs: Event logs for process analysis.
- SaaSSoftware as a Service is software as a service.
- churn: Excretion of users or customers.
- accuracyThe accuracy of model forecasts is measured in percentage.
- retention: Customer retention, reduced outflow.
- dashboardsInteractive panels for data visualization.
- downtime: Downtime of a system or process.
- interactive BIInteractive business analytics with drill-down.
- drill-downDetailing the data for in-depth analysis.
- insights: Useful conclusions from data for solutions.
- caching:Caching data to speed up processing.
- query time: Time of execution of analytical queries.
- rowsData strings in database or analytics.
- time-seriesData ordered over time for monitoring.
- anomaliesAnomalies in data that require attention.
- ad-hoc queries: Data requests on demand.
- fraudFraudulent activity, such as fake transactions.
- ROASReturn on Advertising Spend – Return on Advertising Spending
- CACCustomer Acquisition Cost – Cost of attracting a customer.
- LTVLifetime Value is the lifetime value of the customer.
- revenue: Income from sales or services.
- seamlessA smooth, uninterrupted flow of data or processes.
- data flowData flow through the system, from collection to use.
- procurement: The process of purchasing goods or services.
- lead time: Time from order to delivery.
- fintechFinancial technology, including payments and analytics.