Library

Operational Management Materials

Practical notes, templates and breakdowns on processes, management rhythm, metrics, automation and business controllability.

For OwnersHow to see the real picture of the business without drowning in manual control.
For ManagersHow to build roles, SLAs, meetings, reports and team responsibilities
For implementationHow to Translate Processes from Tables and Chats to a Work Management System

Recent material

Materials

Building an Architecture for Marketing Event Management

Building an Architecture for Marketing Event Management The importance of a structured approach in marketing processes Marketing events play a key role in brand...

Read the material
Materials

How EA Supports Customer Communities Management

How EA Supports Customer Communities Management The Importance of Player Interaction for Electronic Arts Electronic Arts (EA), one of the leading video game companies,...

Read the material
Materials

Integrating machine learning into marketing through EA

Integrating machine learning into marketing through EA Why Machine Learning is a Key Tool in Marketing Machine learning (ML) has long been expanding beyond...

Read the material
Materials

How Business Architecture Helps in Retargeting Management

How Business Architecture Helps in Retargeting Management The basics of enterprise architecture and retargeting Enterprise architecture is a strategic approach to organizing and managing...

Read the material
Materials

Using EA to optimize B2B marketing processes

Using EA to optimize B2B marketing processes What is EA and why is it important for the B2B segment? Enterprise Architecture (EA), or enterprise...

Read the material
Materials

Building an Architecture for Real-Time Marketing Data Management

Building an Architecture for Real-Time Marketing Data Management Why is it important to manage marketing data in real time? Real-time marketing data management is...

Read the material
Materials

EA’s Role in Omnichannel Sales Management

EA’s Role in Omnichannel Sales Management What are omnichannel sales and why they are important Omnichannel sales is an approach where companies provide a...

Read the material
Materials

Integration of chatbots into marketing through enterprise architecture

The value of chat-- bot marketing strategies Chatbots have become an important tool in the marketing armoury. Systems that can communicate with users can...

Read the material
Materials

How EA Helps Manage Marketing Trends

How EA Helps Manage Marketing Trends EA’s role in marketing strategies In a rapidly changing market, companies are faced with the need to adapt...

Read the material
Materials

Using enterprise architecture to manage contextual advertising

Using enterprise architecture to manage contextual advertising What is the architecture of the enterprise and its role in business Enterprise Architecture (EA) is a...

Read the material
Materials

Building an Architecture for Marketing Asset Management

Building an Architecture for Marketing Asset Management Why do you need an architecture to manage marketing assets? Marketing assets management is an important task...

Read the material
Materials

How EA Supports Personalized Email Campaigns

How EA Supports Personalized Email Campaigns Why Personalization Is Important for Email Marketing Personalization in email campaigns has become a key tool to capture...

Read the material
Scroll to Top