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Operational Management Materials

Practical notes, templates and breakdowns on processes, management rhythm, metrics, automation and business controllability.

For OwnersHow to see the real picture of the business without drowning in manual control.
For ManagersHow to build roles, SLAs, meetings, reports and team responsibilities
For implementationHow to Translate Processes from Tables and Chats to a Work Management System

Recent material

Materials

Desire or necessity?

The architects of the company must be effective. The acronym EA in the context of enterprise architecture can mean several things: Enterprise Architecture (EA)...

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Materials

Architecture of Modern Business Systems Part 2

Presumption 3: Structures are constrained by space All actions in the system are performed by actors or components that occupy space and must be...

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Materials

The Architecture of Modern Business Systems Part 1

Enterprise architects see the enterprise as a system, each of the modules of which can be modeled in terms of roles and processes. External...

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Materials

Business architecture.

Organizations often take on projects that require new business and IT capabilities, but neglect to invest in the necessary business architecture before and throughout...

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