Library

Operational Management Materials

Practical notes, templates and breakdowns on processes, management rhythm, metrics, automation and business controllability.

For OwnersHow to see the real picture of the business without drowning in manual control.
For ManagersHow to build roles, SLAs, meetings, reports and team responsibilities
For implementationHow to Translate Processes from Tables and Chats to a Work Management System

Recent material

Materials

Building Marketing Analytics Based on Data Architecture

Building Marketing Analytics Based on Data Architecture Why you need data architecture in marketing Marketing analytics is now becoming a key tool for business...

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Materials

Managing Change in Marketing Through Enterprise Architecture

Managing Change in Marketing Through Enterprise Architecture Introduction to Change and Architecture Marketing as a business is constantly changing as technology advances, consumer preferences...

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Materials

How Enterprise Architecture Supports A/B Testing in Marketing

How Enterprise Architecture Supports A/B Testing in Marketing Introduction to Enterprise Architecture and A/B Testing Enterprise architecture is a holistic approach to designing and...

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Creating a single platform for marketing and operations

Creating a single platform for marketing and operations Why it is important to combine marketing and operations With technology and competition growing, companies are...

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The role of enterprise architecture in marketing budget management

The role of enterprise architecture in marketing budget management What is the architecture of the enterprise and why is it important? Enterprise architecture is...

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Integration of marketing and operational data to improve efficiency

Integration of marketing and operational data to improve efficiency Why you need combined data in business In a highly competitive environment, companies strive to...

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Developing a single customer path with EA

Developing a single customer path with EA What is a single customer path and why is it needed? The One Customer Path is a...

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How Enterprise Architecture Helps in Brand Management

How Enterprise Architecture Helps in Brand Management Introduction to Enterprise Architecture and Brand Management Enterprise architecture is a holistic approach to organizing and managing...

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Using BPMN to Model Marketing Processes

Using BPMN to Model Marketing Processes What is BPMN and why is it important for business? The Business Process Model and Notation (BPMN) is...

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Integrating AI into Marketing Through Enterprise Architecture

Integrating AI into Marketing Through Enterprise Architecture Why AI is becoming a key tool in marketing Artificial intelligence (AI) is now pervasive in business,...

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Management of Marketing Risks through Enterprise Architecture

Management of Marketing Risks through Enterprise Architecture Introduction to Marketing Risks and Enterprise Architecture Marketing risks are an integral part of any company’s pursuit...

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Materials

Building a flexible architecture for responsive marketing

Why flexibility is a key factor in marketing Marketing in rapid-changing Technology and consumer expectations are required new approaches. Companies face the need to...

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